About us

We design and manufacture rings and jewellery tailored to your individual needs...

Francis Wain Jewellers is a trusted source for loose diamonds and fine jewellery. We offer education and guidance to help our customers select the perfect diamond or piece of fine jewellery for the important occasions in life.

Francis Wain Jewellers offer an entirely new approach to shopping for jewellery. We guide customers through the information they need to make informed decisions without the pressure of traditional jewellery stores.

We carefully select each piece of gold, platinum, fine diamond, precious gemstone, and pearl jewellery according to our high standards of quality and value. With thousands of the highest-quality loose diamonds in the world to choose from, our customers have the broad selection they need to find their perfect diamond.

Our web site offers the information you need to assess diamonds and fine jewellery so that you are able to identify quality and make a purchasing decision with confidence.

We offer a wide selection of premium loose diamonds, a fine assortment of diamond & gemstone jewellery, a broad selection of beautiful pearls, and a wide variety of classic gold and platinum jewellery.

When customers have questions or need more assistance, we have a highly trained staff of gemmologists and customer service associates ready to help by telephone, fax, or e-mail.

Our mission statement

Our Mission Statement is based on the premise that jewels and jewellery are far from a superfluous commodity. We believe that they satisfy a basic need and that we, as jewellers, cater for one of the fundamental requirements of human nature - the need for self-adornment.

From time immemorial, mankind has sought to differentiate themselves from their fellow beings. The beautifying aspects of jewellery with its associated myths and supernatural powers of talismans and charms has always been a way of expressing one's personality and individuality.

It is this need for individuality that we must seek to address.

We must aim to inspire the discerning buyer with a standard of excellence in the design, style and value of our jewellery.

To ensure that those individual needs and wants are satisfied, we must be totally customer driven.

To use that process as means to promote ourselves on a basis that we and we alone have the required knowledge, understanding and appreciation of jewellery & fine gems. In the short, total belief in the products we sell.

We must aim at providing dedicated, enthusiastic, inspiring and highly trained staff whose combined knowledge will serve to enlighten and inform and who can be trusted to give that attention to detail, deserved and demanded by our customers.

To ensure that this knowledge and these policies build into a continuing legacy of trust and integrity that is respected in the communities we serve.

Francis Wain Jewellers

Three Generations of Integrity, Innovation and Individuality

Held Values & Common Beliefs

Teamwork
We will form a team that everyone is proud to be a member of by valuing, encouraging and supporting each other to achieve our shared goals.

Communication
We will communicate honestly an openly with each other, listen to and respect the ideas of others and deliver clear consistent information.

Personal Development
We will promote a positive culture that encourages each individual to explore their full potential and strive to achieve it.

Inspiration   Innovation
Every decision we make, every action we take, must serve our purpose to inspire. We will relentlessly pursue innovative ideas and pro-actively create new opportunities to improve and develop.

Professionalism
We will foster a professional culture of Honesty, Integrity, Loyalty and consistent quality at all times.

Fun   Amusement
We will work enthusiastically as a team to make Francis Wain Jewellers a friendly, fun and enjoyable place in which to work such that our customers and staff are happy to return year after year.

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