Having moved to the area in November 2013, they are now our preferred supplier of all of our jewellery needs. They always have a wonderful selection of unique items and, in spite of what some might believe, they represent extremely good value for money. With some of the chain jewellery companies found on our high streets this is not always the case.
To our minds Francis Wain offers us, without exception, a warm welcome and knowledgeable friendly service. Their staff are well qualified and have a wealth of experience in the trade which gives us the confidence we need – whether making an investment in an expensive piece, or simply buying a lovely gift for friends and family. Everybody including the Managing Director, Donné Kidson, and the administration staff know us personally, and treat us as friends, which we appreciate a lot.
Although the “old shop” was very well appointed and presented, the redesign and refit which took place last September has elevated the image of the business to an entirely new level. The entrance is now even more welcoming and the interior is stylish, bright, and classy. The window displays are simply stunning.
Our experience of Francis Wain has been nothing but positive and we would recommend them to any discerning jewellery lover wanting proper service, good value for money, and unsurpassed choice. We also wish them every success in their new venture in the Chapelfield centre, Norwich.